Refund and Returns Policy

Refund and Returns Policy

Thank you for choosing allinonekey.shop for your software license key needs. We value your trust and are dedicated to providing top-notch service. If you experience any issues or are dissatisfied with your purchase, please review our refund and returns policy below.

Damages and Issues

If you receive a damaged or defective software license key, please contact us immediately. We are committed to resolving your issue promptly so you can begin using your software without delay.

• Notification Period: Notify us within 7 days of receiving your license key to report any damages or defects.
• Required Information: Provide details of the issue along with proof of purchase.
• Resolution: After assessment, we will issue a replacement license key at no additional cost if necessary.

Exceptions to Returns

1. Non-Returnable Items

• All software license keys are digital products and are generally non-returnable once delivered.
• Due to the nature of digital goods, we cannot accept returns or offer refunds for license keys that have already been issued and activated.

2. Return Limitations

• License keys that have been used or activated are considered non-returnable.
• Please ensure your order details are accurate before completing your purchase to avoid any discrepancies.

Exchanges and Refunds

1. Exchanges

• If you purchased the wrong product or need to exchange your license key for a different version, contact us within 7 days of purchase.
• Exchanges are only possible if the original license key has not been activated.
• Additional fees may apply depending on the price difference between the products.

2. Refunds

• Refund Policy: Refunds are generally not available for digital products.
• Exceptions: If you have not received your license key or if there was an error on our part, we will review your refund request on a case-by-case basis.
• Processing Time: Approved refunds will be processed within 5-7 business days to the original payment method.

Customer Service

allinonekey.shop is here to assist you with any queries or concerns.

• Email: Info@softkeygo.shop
• Phone: +1 646-661-2010
  
• Office Hours: Monday to Friday, 9:00 AM to 6:00 PM (GMT+01:00)

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